Ursul black kraft gift bag

Shipping

Shipping fees are calculated at checkout, based on your delivery address. Several options are available: collection point, tracked delivery with signature, or express service.

Exchanges

You may request an exchange within 21 days of receiving your piece. Return shipping remains at your expense, while the reshipment of the exchanged item is offered.

Items must be returned via Colissimo with signature and insurance.

Personalized pieces are not eligible for exchange.

Returns & Refunds

You have 14 days to return your item. Once received and carefully inspected, a refund will be issued to the original payment method within 10 business days.

Personalized pieces are non-refundable.