Privacy Policy

At URSUL Paris, we are committed to protecting your personal data and ensuring a transparent, secure online experience. This Privacy Policy explains how we collect, use and protect your information when you browse or purchase from our websites ursul.fr, ursul.com and ursul.es.

1. Data Controller

The data controller responsible for your personal information is:

URSUL SARL
184 bis rue du Faubourg Saint-Martin
75010 Paris – France

For any request regarding your personal data, you may contact us via the dedicated form: contact form.

2. Personal data we collect

Data provided directly by you

First and last name
Postal address
Email address
Phone number
Order and purchase information
Messages sent via contact forms

Data collected automatically

IP address
Browser type and device information
Pages viewed and user behaviour
Cookies and similar technologies

Payment data

Payments are processed securely by certified partners (Shopify Payments, PayPal, Alma, etc.). URSUL Paris does not store credit card details.

3. Purpose of processing

We use your data to:

Process and deliver your orders
Manage payments
Provide customer support
Personalise your browsing experience
Send marketing communications (with your consent)
Improve our website and services
Comply with legal obligations

We do not sell or rent your personal data.

4. Legal basis

We process your data based on:

Contract performance (order, delivery, returns)
Consent (newsletter, marketing)
Legitimate interest (fraud prevention, security)
Legal obligation (accounting, tax)

5. Data retention

We retain your data for the following periods:

Order data: 10 years (legal requirement)
Customer account: until you request deletion
Marketing data: 3 years from last interaction
Cookies: depending on your consent settings

6. Third-party recipients

Your data may be shared with:

Payment providers (Shopify Payments, Alma, PayPal…)
Delivery partners (La Poste, Colissimo, DHL…)
Technical service providers (Shopify, email services, analytics)
Legal authorities when required

All partners comply with GDPR.

7. Your rights under GDPR

You have the following rights:

Access your data
Rectify inaccurate data
Request erasure of your data
Limit or object to processing
Withdraw consent at any time
Request portability of your data

To exercise your rights, contact us through the contact form. We will respond within 30 days.

8. Security

We implement strict security measures:

HTTPS encryption
Secure payment systems
Restricted access to personal data
Continuous monitoring of vulnerabilities

9. Cookies

Our websites use cookies to:

Ensure proper site functionality
Measure audience and performance
Improve user experience
Offer personalised content

You may manage your preferences via our cookie banner.

10. Updates

We may update this policy to reflect changes in legislation or our practices. The latest version is always available on this page.

11. Contact

For any question regarding your personal data, please contact us through the dedicated form:
https://ursul.com/pages/contact